This Privacy Policy explains how kieronredmond.co.uk ("we", "us", "our") collects, uses, shares and protects personal information when you visit or interact with our website and services. We are committed to respecting your privacy and handling your information responsibly.

1. Information we collect

• Information you provide directly: when you contact us, sign up for newsletters, place an order, or otherwise communicate with us, we may collect personal details such as your name, email address, postal address, phone number and payment information.

• Information collected automatically: when you visit our site we may collect technical information such as IP address, browser type and version, device information, pages viewed, referral source and browsing behaviour using cookies and similar technologies.

• Information from third parties: we may receive information about you from service providers (for example payment processors) or other third parties to help fulfil orders or provide services.

2. How we use your information We use your personal information to:

• Provide, operate and maintain our website and services.

• Process and fulfil orders, including payment and delivery.

• Respond to your enquiries and provide customer support.

• Send transactional messages, updates and requested communications.

• Send marketing communications where you have consented to receive them.

• Improve and personalise our website, products and services.

• Detect, prevent and address technical issues, fraud or illegal activity.

3. Legal basis for processing (where applicable) We process personal data where necessary to perform a contract with you, comply with legal obligations, protect our legitimate interests (such as improving and securing our services), or where you have given consent.

4. Cookies and tracking technologies We use cookies and similar technologies to collect information about your visit and provide a better user experience. You can control cookies through your browser settings and opt out of some tracking tools. Disabling cookies may affect the functionality of the site.

5. Sharing your information We may share personal information with:

• Service providers and subcontractors who perform services on our behalf (for example payment processors, delivery companies, and email providers).

• Legal and regulatory authorities where required by law or to protect our rights.

• Any purchaser or prospective purchaser of our business in the event of a merger, sale or transfer of assets.

We do not sell your personal information.

6. Data retention We retain personal data only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data security We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction. No website or transmission over the internet is completely secure; we cannot guarantee absolute security.

8. International transfers If we transfer your personal data outside your country, we will take steps to ensure your data is protected in accordance with applicable laws.

9. Your rights Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, delete, restrict or object to processing, and the right to data portability. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

10. Children Our website is not intended for children under 18.